Ownership
Name the business owner, technical owner, support contact and escalation route. Confirm who can approve releases, access changes and supplier costs.
Code and environments
Transfer repository access, build instructions, environment inventory and deployment documentation. Verify the receiving team can build and deploy. Share credentials only through an approved secret-management process.
Runbook
Document routine checks, monitoring, alerts, backup restoration, incident triage and rollback. Rehearse critical recovery steps and record results.
Data and suppliers
Record approved data flows, storage, retention, integrations and supplier dependencies. Confirm account ownership, licences, renewal responsibilities and access removal.
Knowledge transfer
Run a walkthrough of architecture and key workflows. Capture known limitations, unresolved risks and prioritised improvements. Record questions and owners.
Acceptance
List deliverables received, evidence reviewed and exceptions agreed. Record the handover decision, named owners and the start/end of any agreed support period.